Dialog Box


UpBeat Privacy FAQs

How is the information I upload onto UpBeat stored? 

All information in UpBeat is stored locally on your phone, rather than on an external server. This means that HeartKids (or any other third party) does not store, and cannot access, any of the information or documents you upload to UpBeat. 

How is my privacy protected? 

As your information and documents are stored locally on your phone, protecting your privacy is mainly about keeping your phone secure.  

If you don’t want anyone to see the information you have stored on UpBeat, ensure you are using adequate security settings on your phone or device. This could be a passcode, fingerprint or face identification login.   

What personal information or data does UpBeat collect about me?  

When you first get started on UpBeat, you’ll be asked for a name and date of birth. UpBeat asks for a name so that it knows what to call you while you are using the app – you can put a nickname here if you prefer. This information is just so we can personalise your experience on UpBeat. HeartKids does not store this information or use it for other purposes. 

What happens to my information when I delete UpBeat? 

As the information was only ever stored locally on your phone, deleting UpBeat will not impact your privacy. If you would like a copy of the photos and files you have stored, make sure you save them to your phone before deleting UpBeat. 

More information 

Check out the HeartKids Privacy Policy for more information. 

If you have any questions, please contact:

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